Privacy Policy

Your privacy matters to us! Our Privacy Policy outlines how we collect, use, and protect your personal information. Rest assured, we are committed to safeguarding your data and ensuring transparency in our practices.

  • Purpose of Personal Information Use
    Regarding the purpose of using personal information we hold, please refer to the purpose of using personal information.
    The main business areas where we utilize personal information include IT solution business, technical call center solution outsourcing business, mobile phone official website development and provision business, etc. When customers provide us with personal information regarding our products and maintenance services, we will clearly indicate or disclose the purpose of using personal information in advance. The provided personal information will be used within the scope of the stated purpose. If there is a need to use your personal information beyond the explicitly stated purpose, we will contact you to inform you of this and will use it with your consent. Regarding personal information entrusted to us by other companies, we will use it within the scope of the contract with the entrusting party.
  • Provision of Personal Information
    Except for the following cases, we will not disclose or provide your personal information to third parties.
    • With the customer’s consent, In cases based on legal obligations,
  • Measures Taken for Secure Management of Personal Data in Possession
    • Establishment of Regulations and Measures Regarding Handling of Personal Data
      For the handling of personal information, measures have been implemented to ensure secure management of personal data in possession. These measures encompass various aspects of the lifecycle of personal information, including acquisition, utilization, retention, provision, deletion, and disposal. The aim is to recognize and mitigate handling risks. The establishment and enforcement of regulations specifying handling methods, responsible personnel, and related matters are part of this effort.
    • Organizational Security Management Measures
      • Implementation of a reporting system from employees to personal data protection managers.
      • Regular self-audits to assess the status of personal data handling.
      • Development and operation of protocols that define the handling of personal information at various stages.
    • Human Security Management Measures
      • Regular signing of confidentiality agreements with employees.
      • Periodic training sessions for employees to ensure understanding and adherence to personal data protection practices.
    • Physical Security Management Measures
      • Restriction of access to areas where personal data is handled.
      • Implementation of measures to prevent theft or loss of devices, electronic media, and documents that handle personal data.
    • Technical Security Management Measures
      • Clear delineation of the devices capable of handling personal data and the personnel authorized to access them.
      • Prevention of unauthorized access to personal data.
      • All these measures contribute to a comprehensive framework aimed at safeguarding the proper handling and protection of personal data throughout its lifecycle.
  • Procedure for Requests for Disclosure and Others
    We, the company, facilitate the following procedures in response to requests regarding your own personal information held by us or records of third-party disclosures:

    1. Requests for disclosure
    2. Requests for notification of purpose of use
    3. Requests for correction
    4. Requests for addition
    5. Requests for deletion
    6. Requests for suspension of use or suspension of third-party provision

    For detailed information about these request procedures, please contact us at the following:
    ● Company Name: Datt Japan Co., Ltd.
    ● Personal Information Protection Contact: Administration Department, Personal Information Protection Officer
    ● Address: 5th Floor, Norbesa, 1-1 Minami 3-jo Nishi 5-chome, Chuo-ku, Sapporo City
    ● Phone: 011-207-6211
  • Inquiries Regarding Personal Information
    For inquiries about your own personal information and general inquiries related to our personal information protection policy, please contact us at the following:
    ・Company Name: Datt Japan Co., Ltd.
    ・Personal Information Protection Contact: Administration Department, Personal Information Protection Officer
    ・Address: 5th Floor, Norbesa, 1-1 Minami 3-jo Nishi 5-chome, Chuo-ku, Sapporo City
    ・Phone: 011-207-6211
  • Request to Customers Under 16 Years Old
    For customers under the age of 16 who provide personal information to our company, we kindly ask that you provide this information with the consent of your parent or guardian.
  • About Our Website
    • Communication Encryption When you provide personal information to us on our website, we use encryption technologies such as SSL (Secure Sockets Layer) to protect your personal information during communication. Please note that if you are using a browser that does not support SSL or similar technologies, you may not be able to access certain pages.
    • Links Regarding the security of your personal information on websites of other companies linked from our website, we cannot assume responsibility. Please review the privacy policies and practices of those linked websites for information on their personal information protection measures.
  • Important Changes and Notices
    If there are significant changes or announcements related to personal information protection, they will be posted on the TOPICS section of the homepage.
  • Policy Review
    In order to enhance the protection of your personal information and to comply with changes in laws and regulations, we may revise our personal information protection policy.

Datt Japan Co., Ltd.
Personal Information Protection Manager: Shigeru Igarashi
Last Updated: April 1, 2023